Need to start, transfer, or stop service?
Start Service
You’re a new customer and want to start service.
Moving?
You’re an existing customer and want to transfer service to a new address.
Stop Service
You’re an existing customer and want to stop service at your current address.
Service Appointments
Restoration of Service
For natural gas restoration services or questions about your SoCalGas account, please contact us.
Builder Services
Submit an application for new construction projects to install a natural gas pipeline and/or meter, request to modify an existing one or pay your construction project invoice.
Visit this page to learn more about Building Services, to access the application for Natural Gas Service for Residential, Commercial, and Industrial New Construction, and to request modification of SoCalGas-owned meters and pipelines. Covers ADUs, meter upsizes, renovations, and conversions to natural gas.
Frequently asked
questions
Transfer service is for customers who already have gas service with us and need to move gas service to a new address within our service area. Start service is for new or existing customers that need to start gas service at a current or new address in our service area. If you need to change or update names on an existing account, you may do so by going to Manage Account Information.
Your new address must be in our service area. A meter must be installed. If there is no meter, please submit a Request for Residential Gas Service to have a meter installed. Please have your social security number ready. It is necessary to validate your identity through Experian, a national credit reporting agency. SoCalGas® uses proven, trusted technology to protect your personal information. If you are unable to provide it, please call 1-877-238-0092 for assistance. A one-time service fee of $25 will be added to your first bill.
Your new address must be in our service area. A meter must be installed. If there is no meter, please submit a Request for Residential Gas Service to have a meter installed. SoCalGas® uses proven, trusted technology to protect your personal information. A one-time service fee of $25 will be added to your first bill. A technician may need to enter your residence to turn on gas at the new address.
To restore service call us at 1-877-238-0092.