For Natural Gas Emergencies or Safety Issues
24 hours a day, 7 days a week
- Emergencies: 911
- Questions about natural gas odor or carbon monoxide: 1-877-238-0092
- Hearing Impaired, TDD/TTY: 1-800-252-0259
- Call Before You Dig: 811 DigAlert* (free service to mark utility lines near you)
General Customer Service
Monday – Friday: 7:00 a.m. – 8:00 p.m.
Saturday: 7:00 a.m. – 6:00 p.m.
Closed Sunday and holidays
- General inquiries and My Account profile support: 1-877-238-0092
- International callers: 001-909-307-7070
- Commercial, Industrial and Agricultural Customers: 1-800-427-2000
- Monday – Friday: 7:00 a.m. – 6:00 p.m.
- Hearing Impaired, TDD/TTY: 1-800-252-0259
- Food Service Equipment Center: 1-562-803-7323
- Monday – Friday: 7:30 a.m. – 4:30 p.m
Employment verification is done through the “The Work Number” please visit their website, and reference employer code 109456.
For Multilingual Customer Service
Monday – Friday: 8:00 a.m. – 5:00 p.m.
- Español: 1-800-342-4545
- Monday – Friday: 7:00 a.m. – 8:00 p.m.
- 國語: 1-800-427-1429
- 粵語: 1-800-427-1420
- 한국어: 1-800-427-0471
- Tiếng Việt: 1-800-427-0478
- For other languages: 1-888-427-1345
24-Hour Media Line
For up-to-the-minute information from SoCalGas, reporters can call:
1-213-244-2442
This line is for the media only.
Write to Us
Centralized Correspondence:
P.O. Box 1626
Monterey Park, CA 91754-8626
Mail Your Residential Bill Payment:
Southern California Gas Company
P.O. Box C
Monterey Park, CA 91756
Mail Your Business Bill Payment:
Southern California Gas Company
Remittance Processing
ML 711D
1801 S. Atlantic Blvd.
Monterey Park, CA 91754
Find a Payment Location
If you wish to pay a bill in person, you’re likely to have a payment location closer than you think.
Advertising
For marketing and advertising questions only. No other inquiries will be handled by the agency.
Agency of Record
STFRD/Stafford
www.stfrd.com